Frequently Asked Questions
Everything you need to know about your daily brew.
Are your coffee capsules compatible with Nespresso machines?
Yes, our capsules are designed to be 100% compatible with all original line Nespresso machines. We also offer specific ranges for Dolce Gusto and Caffeluxe systems.
How long does shipping take?
Orders are typically processed within 24 hours. Standard delivery takes 2-4 business days depending on your location, and we offer free shipping on bulk orders over a certain value.
What is the shelf life of the coffee capsules?
Our capsules are hermetically sealed to maintain freshness. They generally have a shelf life of 12 to 18 months from the date of production, ensuring a perfect crema every time.
Do you offer a subscription service?
Absolutely! You can sign up for our 'Coffee Club' to receive your favorite blends automatically every month at a discounted rate. You can pause or cancel at any time.
What is your return policy for food products?
Due to the nature of our products, we can only accept returns on unopened and undamaged boxes within 14 days of purchase. If you receive a defective item, please contact our support team immediately.
Are your capsules recyclable?
We are committed to sustainability. We offer a range of compostable pods as well as aluminum capsules that can be recycled through our local collection points.